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The owner of an online store  is the company FHUCzar Kwiatów i Ogrodów Martyna Naskręt declares that it ensures a high level of security when using its services. The management of personal data provided by customers is carried out in accordance with the provisions of the Act of August 29, 1997 on the protection of personal data. (Journal of Laws of October 29, 1997, as amended) and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation), abbreviated as GDPR.

Detailed information on the administration of personal data can be found in the following regulations.


The administrator of personal data is FHU Czar Kwiatów i Ogrodów Martyna Naskręt, 79 Panewnicka St. 40-761 Katowice, nip. 6342656586


Personal data


By using the services of Czar Kwiatów Katowice, the customer agrees to voluntarily provide the sender and recipient data necessary to complete the order. Personal data will be processed by Czar Kwiatów Katowice, in particular to:

a) Pursuant to Art. 6 sec. 1 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection ):

- to fulfill the order

- responses to inquiries

- archiving

- fulfillment of the legal obligation incumbent on the Administrator

b) on the basis of a legitimate interest:

- marketing of own products or services, including those personalized based on the customer profile

- organizing and conducting competitions and other marketing campaigns

- pursuing or securing claims

- conducting technical quality analyzes of the services and equipment provided

c) on the basis of a separate consent:

- direct marketing of Czar Kwiatów Katowice's own products or services and direct marketing of products, but the customer's personal data will not be shared with third parties. Direct marketing can be carried out by means of electronic communication (e.g. SMS, MMS, e-mail), telecommunications terminal devices (e.g. tablet) and automatic calling systems (e.g. programs for automatic sending of e-mails).

- direct marketing based on data analysis, e.g. subpages viewed on the website .

- analysis of the client's preferences or interests, analysis of the audience or the development of the services provided based on the automated processing by the Administrator of data from devices used by the client when using the website (e.g. from a computer, mobile devices). On the basis of the created customer profile, the Administrator may: (i) adjust the services provided to the individual interests of the customer or (ii) propose a personalized offer. For the above-mentioned purposes, the Administrator will process data regarding: 1) the amount of goods sold by the customer and 2) the use of information provided electronically (e.g. a website). The administrator will not process special categories of data referred to in art. 9 GDPR.

- verification of the customer's payment credibility based on the information contained in the Administrator's database.


The sender's personal data is subject to special protection and is not disclosed to third parties, including the recipient of the shipment. The data administrator provides physical, technical and organizational means of protection against accidental or deliberate destruction, accidental loss, alteration, unauthorized disclosure, use or access, in accordance with all applicable regulations.


The sender's personal data is used primarily to contact him as part of the contract. Personal data processed in order to conclude or perform the contract and fulfill the Administrator's legal obligation will be stored for the duration of the contract, and after its expiry for the period necessary for: a) after-sales customer service (e.g. handling complaints)

b) securing or pursuing any claims due to Kwiaciarnia Czar Kwiatów Katowice

c) fulfillment of the Administrator's legal obligation (e.g. resulting from tax or accounting regulations)


If the sender wishes the recipient to be informed who the sender of the shipment is, he may enter a message and sign it in the "Ticket content" field. The message and signature will be attached to the flowers. If the signature is not recorded by the sender in this field, the shipment remains anonymous.



The categories of data recipients are: business partners, payment operators, postal operators, carriers, document archiving companies, partners providing technical services (e.g. developing and maintaining IT systems and websites), hosting companies.


Rights of the data subject:


The customer has the right to view, modify and delete personal data provided to Kwiaciarnia Czar Kwiatów. In particular, the customer has the rights to:

a) access to the content of your personal data, i.e. the right to obtain confirmation whether the Administrator processes data and information regarding such processing.

b) rectification of data if the data processed by the Administrator is incorrect or incomplete

c) requests from the Administrator to delete data

d) requests from the Administrator to limit data processing

e) data portability, i.e. the right to receive personal data provided to the Administrator and to send them to another administrator

f) object to the processing of data on the basis of the Controller's legitimate interest or to processing for the purpose of direct marketing

g) lodge a complaint with the Polish supervisory authority or the supervisory authority of another European Union Member State competent for the place of habitual residence or work of the data subject or the place of the alleged infringement

h) withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)

i) obtain human intervention on the part of the Administrator, express their own position and challenge the decision based on automated data processing.


The above rights can be exercised by: - submitting such an instruction by e-mail to the following address 

- submitting such an instruction by phone at 512 166 376

- submitting such an instruction by traditional correspondence to the following address: Kwiaciarnia Czar Kwiatów ul. Panewnicka 79 40-761 Katowice


Account creation


By creating an account on the site , the customer agrees to voluntarily provide personal data necessary to perform the order.


By creating an account, the customer is given the option to consent to receive commercial and promotional information from the Czar Kwiatów company to the e-mail address provided.  and partner websites. Such consent is not required to use the store's services.


Access to the customer's account on the site  is password protected. The password is encrypted in the database and only the account owner can read it. A secure password must be 6 to 32 characters long and can be changed by the account owner at any time. If the customer loses the password, the system will allow the user to set up a new password after identifying the customer.


Cookies, Google Remarketing and RTB


Cookie data is collected by the Czar Kwiatów company in order to collect information on the use of the online store .


The data contained in cookies allow the store to be adapted to the needs of customers and provide customers with convenience when browsing the site. Thanks to them, it is possible to maintain the session - the user does not have to enter the login and password on each subpage of the website.


The data contained in cookies are also used for statistical purposes and to optimize the usability of the website. Cookies are used by Kwiaciarnia Czar Kwiatów to run a store: to generate website viewing statistics through popular marketing tools of external suppliers such as Google Analytics and Yandex Metrica. Google and Yandex Metrica do not associate the data they have about you with your IP address or with any other independently collected information.


Each user can manage their own cookies by blocking the installation of these files in their browser, and delete those already generated. If you do not agree to the monitoring of your activity on the website, disable JavaScript in your browser and delete cookies.


To learn more about how cookies are used in Google remarketing and how online advertising works, read Google's ad serving policy:


The website may use Retargeting Personalized RTB (real time bidding).


Each user has the option to unsubscribe from the retargeting used at the following address: .


Final Provisions


In matters not covered by these regulations, the provisions of Polish law shall apply, in particular the provisions of the Civil Code.


The website owner has the right to make changes to the Privacy Policy. Information about these changes will appear on the store's website

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